InMotion Hosting Review - 2016
Founded in 2001, InMotion Hosting is an employee-owned web hosting company that offers a comprehensive range of fast, reliable and affordable hosting plans for individuals and businesses of every shape and size.
A company committed to customer support, providing the fastest and most reliable networks, and being completely transparent with both its pricing and server status (you can view the server status at any time via the InMotion website), this American based company hosts over 300,000 domains worldwide, and its popularity continues to grow.
InMotion Hosting admit that they are not “the least expensive” web hosting company out there, and as their cheapest bundles are called ‘Business Plans’ they definitely seem to be targeting growing businesses with larger hosting needs, but that said, these shared web hosting plans start at just $5.99 per month (special offer), and so they are not out of reach of individuals with a single site.
In addition to its three Business ‘shared’ Hosting Plans, InMotion offer three VPS Hosting Plans, six Dedicated Server Plans, three Reseller Hosting Plans, and Managed Hosting plans, which are customised to suit your business model.
All InMotion Web Hosting Plans come with free Premier Support™ that is available 24/7/365. InMotion Hosting Customer Support Agents undergo a rigorous training program before they are allowed to speak to ‘real’ customers, and they must have completed at least 160 hours of internal training before answering the phone. This ensures that your questions are answered quickly and professionally, and that you never have to wait to speak to a supervisor or manager. The customer support offered by InMotion is exceptional, and if that means paying a little bit more for a monthly plan – the pros far outweigh the cons.
The Pros & Cons of InMotion Hosting
Talking of pros and cons, every web hosting company has them, and while not everyone has the same hosting requirements, there are always things that we would change if we could. Here is my list, based on 18 months user experience:
InMotion Hosting – The Pro’s
- Great choice of Shared, VPS, Reseller and Dedicated Hosting Plans
- All plans include a range of software, features and website builder tools
- Shared plans come with free SSD
- Free Domain or Free Transfer of Existing Domain
- Free Data Backups
- Choice of Data Centres
- Variety of coding languages
- Free 1-click installer
- Unlimited disk space with shared hosting plans
- 99% Uptime guarantee
- 90 day money back guarantee
- Premier Support™ 24/7/365
InMotion Hosting – The Con’s
- Plans may be a bit pricey for individuals
- To get a full range of features, you need to go with mid-range plan
- MySQL Databases limited on Shared Plans, unless you go for the Pro Plan
InMotion Hosting – Product Summary
InMotion Hosting offer a wide selection of web hosting solutions including shared web hosting, reseller web hosting, VPS (Virtual Private Server) web hosting, and dedicated hosting. All of their plans are hosted in fully-redundant data centres (they have two), and they were the first web hosting company to offer “Green Hosting” in the Los Angeles area.
All InMotion shared hosting plans come with a range of features as standard, such as Solid State Drives (SSD), unlimited disk space, unlimited monthly transfer, free backups, 24/7/365 support, and business-class hardware, and as they all include a 90-day money back guarantee, you can try before your buy!
InMotion Hosting – Who is it for?
InMotion Hosting offer a great choice of plans, so there really is something for everyone, but as I mentioned earlier in this InMotion Hosting Review, I do believe that the web hosting solutions offered by this company are more aimed at businesses who are willing to pay a little bit more for fast, reliable web hosting and premium customer support.
The investment may seem steep, especially if you are a small business just starting out with your first website, but that old-fashioned saying “you get what you pay for” comes to mind, and when you are trying to build a business, you need all the help and support you can get. You may be tempted to go with a cheap web hosting company, but the majority of them oversell their servers to offer low prices and outsource their customer support to cut costs – so is it really worth it?
With InMotion Hosting, you get exactly what you pay for – and if your websites take care of themselves, you have one less thing to worry about!
InMotion Hosting Web Hosting – Which Plan is Right for You?
InMotion Hosting offer 3 different shared web hosting solutions ranging from $5.99 to $13.99 per month. All shared hosting plans include free SSD (solid state drives), something most web hosting companies charge you for, and come with InMotion’s award-winning Premium Support™. Here is a brief overview of each plan:
InMotion Hosting – 24/7 Support
The InMotion Hosting support teams have picked up numerous awards over the years, and are widely referred to as the best in the web hosting industry.
As I mentioned earlier in this InMotion Hosting Review, all support agents must go through 160 hours of internal training before they man the telephones, email or live chat support outlets, and so they understand even the most complex of issues.
When you sign up with InMotion Hosting, you gain access to a range of video tutorials, education channels and community support, and as InMotion are active on social media outlets, you can often find the answers to your questions on Facebook or Twitter.
InMotion Hosting Review – My Final Opinion
When you are trying to grow an online business, fast, reliable and affordable web hosting plays an integral role in your success.
InMotion Hosting does not claim to be the cheapest web hosting provider out there, but they do claim to be one of the best, and you only have to Google their online user reviews to see that they have thousands of happy customers worldwide.
Since signing up with InMotion Hosting, I have enjoyed 100% uptime, friendly customer support, and all the training I could possibly need to improve my websites. As a result, my business is flourishing, and I therefore highly recommend this web hosting provider to others.